faq

Yes, MEDISA pharmacy is a fully registered and accredited pharmacy. We comply with all relevant regulatory standards to ensure the highest quality of pharmaceutical care for our customers.

To order online, browse our website and add the desired products to your cart. Once selected, proceed to the checkout page to review your order and enter your payment information. Follow the prompts to complete your purchase.

We accept various payment methods, including bank transfer, card transfer, USSD, credit/debit cards (Visa, Mastercard).

You can reach our customer support team by calling 08066670600 or chatting directly on WhatsApp at Customer Care. We’re here to assist you with any questions or concerns.

We have a hassle-free return policy. If you’re not completely satisfied with your purchase, please get in touch with our customer support team within 30 days of receiving your order. We’ll provide instructions on returning the item for a refund or exchange.

Yes, we offer comprehensive prescription services. You can quickly transfer or submit your prescription online through our secure portal. Our experienced pharmacists are here to ensure you receive the correct medications and answer any questions you may have.

Yes, we offer home delivery services for eligible orders. A nominal fee may be associated with this service or a minimum purchase requirement. Please check our website for more details.

Absolutely! You can speak directly with one of our knowledgeable pharmacists through our online chat feature or by visiting any of our physical locations. We’re here to provide expert guidance on your medications and address any concerns you may have.

In addition to medications, we offer a wide range of healthcare products, wellness items, personal care products, vaccines, groceries, water for injection, and so on. Please explore our website to discover our diverse selection.

MEDISA pharmacy stands out for its commitment to personalized care and community integration. Our experienced team of pharmacists provides tailored guidance, and we actively engage with local initiatives to support the well-being of your community. We also offer a wide range of products, from pharmaceuticals to lifestyle items, all curated for your health and convenience.

You can use our user-friendly search bar at the top of the page to learn more about a specific product. Type in the name or description of the product you’re interested in. You can also browse our categories and click on the relevant section to explore our offerings.

We strive to keep our product information as current as possible. Our team regularly reviews and updates product details to ensure accuracy and relevance. However, it’s important to note that information may be subject to change based on new research or product availability. Always refer to the packaging or consult with our pharmacists for the most up-to-date information.

While we’re committed to providing high-quality healthcare information, it’s important to note that we cannot replace professional medical advice. We recommend consulting with your healthcare provider for personal medical questions or concerns. Our experienced pharmacists are available to assist with medication-related inquiries.

We uphold rigorous standards in sourcing, storing, and dispensing medications. Our team of qualified pharmacists ensures that all products meet the highest quality and safety standards, providing peace of mind.

Yes, we offer nationwide delivery services. Whether you’re in Osun or any other part of Nigeria, we’re dedicated to ensuring you have access to our products and services.

Currently, we primarily serve customers within Nigeria and do not offer international shipping. We appreciate your interest and encourage you to explore our services when you are in Nigeria.

While our website provides a convenient platform for placing orders, we understand that some customers may prefer alternative methods. You can also place an order by contacting our customer support team via phone at 08066670600 or chatting directly on WhatsApp at Click Me Our dedicated team is here to assist you with your order.

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At MEDISA Pharmacy, we have a deep-rooted love for our community and firmly believe that exceptional healthcare should be accessible to all.

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4, Hezekiah Oluwasanmi Road 7, Sabo, Ile-Ife.
Osun State
Nigeria

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