This policy describes how customer data is stored, shared, and utilized, the restrictions in place, and your options for providing personal data while visiting or purchasing from MEDISA pharmacy.

Governing Law

This Privacy Policy and its application are regulated by the laws of the Federal Republic of Nigeria, and Nigerian courts will have jurisdiction over them. This is without prejudice to MEDISA pharmacy’s right to seek remedies in any jurisdiction worldwide to prevent the unauthorized use of any of the materials on the Website.

Personal Identifiable Information Collection

When you create a free account with MEDISA pharmacy, we collect personally identifiable information (email address, name, phone number, and so on). While you can view various portions of our site without registering, certain activities (such as placing an order) require registration. We may use your personal information to give you offers based on previous orders and your interests.

The content or any of its elements may be used by MEDISA pharmacy for any purpose, including but not limited to the creation and updating of customer data on MEDISA pharmacy’s customer loyalty programme, promotional and advertising purposes, and in any media now known or hereafter devised. This also includes the creation of derivative works that may include content you provide. We will give you the option to opt out of these offers anytime.

To the extent permitted by law, your failure to opt out of these offers will be considered your conclusive agreement of our use of your personal information to send you those offers.

Data Profiling and Demography

We collect personal information to provide the services you have requested. To the extent that we need your personal information to market to you, we will give you the option to opt out, and your choice not to opt-out will be deemed your final consent of using your personal information for this purpose to the degree permitted by law. We use your personal information to handle complaints, troubleshoot problems, promote a safe service, research the market’s interest in our goods and services is being studied, inform you of online and offline offers, and provide you with product and service updates.

To constantly boost our product and services, we gather and analyze demographic and profile data on our Website visitors. We identify and utilize your IP address to help diagnose server problems and operate our Website. Your IP address is also used to confirm your identification and obtain broad demographic statistics.

We may invite you to participate in optional online surveys from time to time. These surveys may need contact and demographic information (such as your location, local government region, age, or economic bracket). We use your information to personalize your experience on our Website by displaying content that you will be interested in and based on your preferences.

Sharing of Personal Information

We may share your personal information with our other corporate entities and affiliates to link related or many accounts in order to identify and stop identity theft, fraud, and other possibly criminal conduct to prevent abuse of our services, and to facilitate co-branded services that you request when such services are offered by more than one corporate entity.

By sending your personal information to MEDISA pharmacy, you consent to us transmitting your personal information to our other corporate entities, affiliates, or service providers that may not provide the same level of data protection as we do. If we undertake such a transfer, we will, if necessary, enter into a contract with such third parties, requiring them to adhere to this privacy policy regarding your personal information. Unless you specifically opt-in, such businesses and affiliates may not market to you due to such sharing.

Security Measures

Our site employs strict safety precautions to prevent the loss, abuse, and alteration of information under our control. We use a secure server whenever you edit or view your account information. Once we receive your information, we use strict security processes to prevent unauthorised access. However, we caution that the Internet and the World Wide Web are not totally secure, and MEDISA Pharmacy accepts no liability for any loss you may incur as a result of interception, alteration, or abuse of information transferred via the Internet, to the degree permitted by law.

Cookies

Cookies allow a website to save information in your browser. They are little pieces of data that are saved as text files in a browser. These bits of data are used by websites to keep track of users and allow user-specific features to remember information personal to a given user.

Many online businesses, for example, use cookies to keep track of the goods in a user’s shopping basket as they navigate the site.

Without cookies, whenever you click a new link on the site, your shopping basket will be reset to zero. That would make online shopping impossible! Your browser can be structured to reject cookies, limiting your ability to use our Website. Please accept our promise that our usage of cookies contains no personal or private information and is virus-free.

Information Safety

We need to ensure the security of information on our Website. We protect your information during transactions by employing the Secure Socket Layer (SSL) protocol, which encrypts all information entered. When processing transactions, we send the complete card number to the appropriate card company, but when confirming orders, we reveal the last four digits of your debit/credit card number.

Also, when you make an online purchase, we collect certain information, such as your name, shipping address, payment information (including card numbers, email address, important health information such as reactions and allergies, and pregnancy/breastfeeding status). This is referred to as order information.

 Option/Opt-Out

After creating an account with MEDISA pharmacy, all users can opt out of receiving emails from us on behalf of our partners and from us in general. You can unsubscribe anytime by clicking the one-click unsubscribe button at the end of each email. We recognize that your personal information is yours, and we will make it simple for you to update, amend your personal information and marketing permissions or limit communication from us.

Please assist us by notifying us if your contact information changes or if you discover any inaccuracies in the information we have on file for you. Please remember that updating our records may take up to 7 working days to reflect your changed preferences. To the extent permitted by law, your failure to opt-out, as mentioned above, will be interpreted as your unconditional agreement to our use of your personal information for promotional and marketing purposes.

Remedies Available for Privacy Policy Violations

You have the right to see the personal information we have on file for you. You can also request that it be changed, updated, or deleted. If you wish to exercise this right, please get in touch with us using the information below.

Changes to Our Privacy Policy

To the extent permitted by law, we may amend this Privacy Policy on a regular basis to reflect changes in our personal information practises or changes in relevant law. We will mention when this Privacy Policy was most recently updated at the top of this page. You are responsible for checking the site’s most recent version regularly. Your continuous use of the site will be deemed your final acceptance of the amended Privacy Policy to the extent permitted by law.

Contact Us

Please contact our Customer Services teams via WhatsApp at  Customer Care or call 08066670600 during our opening hours (Monday-Friday, 9:00 am- 5:00 pm), and we will advise you how to return the items.